Support Coordinators: How They Can Assist You

Understanding Your NDIS Plan
A Support Coordinator plays a vital role in helping you comprehend the details of your NDIS plan. They will work with you to clarify your support budgets, explain the types of services you can access, and guide you on how your funding is managed. Additionally, they will ensure you understand any requirements that must be met to access these supports, such as obtaining quotes or understanding the limits on what can be claimed.

Planning and Coordinating Your Supports
Your Support Coordinator will assist you in identifying and connecting with service providers that align with your goals and needs. Together, you can discuss various options for community and government services that you may be eligible for. They will help you determine how you would like your supports delivered and arrange a suitable schedule that reflects your priorities while adhering to your NDIS budget.

Connecting You with Services
Support Coordinators have in-depth knowledge of local services and resources. They will help you discover the right NDIS, community, and government supports tailored to your needs. They will also explain when you must choose NDIS registered providers and when you have the flexibility to select unregistered providers, ensuring you understand all the quality and safeguard arrangements in place.

Establishing and Maintaining Your Supports
Once your supports are set up, your Support Coordinator will assist you in creating service agreements and bookings that clearly outline your requirements. They will guide you in understanding the associated costs and ensure that any issues that may hinder your ability to access services are promptly addressed. Regular check-ins will allow you to evaluate how well your supports are working and identify any adjustments needed.

Building Your Independence
A key function of a Support Coordinator is to empower you to manage your NDIS plan independently. They will coach you on navigating NDIS processes, engaging with service providers, and maximising the benefits of your plan. This includes reviewing your supports and making adjustments as your needs evolve.

Preparing for Unexpected Situations
Your Support Coordinator will help you plan for unexpected events by developing strategies for potential changes in circumstances, such as shifts in support availability or personal health. They will work with you to ensure that you have contingency plans in place so you can continue to receive the necessary supports without disruption.

Advocacy and Support
While Support Coordinators do not act as formal advocates, they can guide you to appropriate advocacy services if needed. They will help you understand your rights and options, ensuring you feel supported throughout your NDIS journey.
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Reporting and Accountability
Your Support Coordinator is responsible for providing reports to the NDIS about how they have assisted you in implementing your plan and achieving your goals. These reports will outline the progress you’ve made and recommendations for future plans.

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Understanding Plan Managers and How They Can Help

What is a Plan Manager?
A Plan Manager is a professional who assists National Disability Insurance Scheme (NDIS) participants in managing the financial aspects of their funding. By providing expert guidance and support, Plan Managers help clients maximise the benefits of their NDIS plans while ensuring that all financial transactions are handled efficiently and transparently.

Benefits of Using a Plan Manager

Financial Expertise: A Plan Manager helps you understand your funding, making it easier to navigate your budget and manage your spending. They provide insights into how funds can be utilised effectively for your support needs.
Increased Choice of Providers: With a Plan Manager, you have greater flexibility in choosing service providers. You can engage both NDIS registered and unregistered providers, broadening your options for receiving support.
Claiming and Payments: Plan Managers handle the claims process for services rendered, ensuring that payments are made promptly. They take the administrative burden off your shoulders, allowing you to focus on your supports and well-being.
Regular Reporting: You will receive regular financial reports that outline your spending and available funds. This transparency helps you stay informed about your budget and encourages informed decision-making.
Support for Self-Management: If you're interested in learning to manage your plan independently, a Plan Manager can provide the necessary skills and resources to help you transition to self-management if you choose to do so in the future.

How to Access Plan Management
​To include Plan Management in your NDIS plan, simply express your desire for this support during your planning meeting with NDIS staff. They will allocate funding specifically for Plan Management, separate from your other services and supports.
If you are currently mid-plan and wish to add Plan Management, you can contact NDIS directly to discuss how to include this in your plan.

Working with Your Plan Manager
Once you’ve connected with a Plan Manager, it’s essential to create a service agreement. This document will outline:

• The services to be provided.
• The responsibilities of both you and your Plan Manager.
• Duration and terms of the agreement.

If you wish to change your Plan Manager, you can do so by informing them of your decision. They will assist you in transitioning to a new manager and provide you with all necessary information regarding your plan.

Reporting and Accountability
Your Plan Manager is responsible for submitting reports to the NDIS regarding the management of your funds. These reports help ensure that your plan is being implemented effectively and that you are utilising your support appropriately.
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Conclusion
Plan Managers play a crucial role in empowering NDIS participants to make the most of their funding while easing the administrative load. By providing expert support and guidance, they help individuals focus on achieving their goals and improving their quality of life.

About Belong Health
Belong Health is dedicated to providing comprehensive health services across WA. Our offerings include Occupational Therapy (OT), Speech Pathology (SP), Counselling, Registered Music Therapy, and Therapy Assistants. By creating this directory, we aim to connect our clients with trusted Support Coordinators and Plan Managers, ensuring they receive the best possible care and assistance.

For any questions or additional information, please contact us [email protected]
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We look forward to having you as part of our directory and helping you connect with clients in need of your valuable services!

Why Join Our Directory?
Increased Visibility: Get your services noticed by clients actively seeking support in WA.

Free Listing: Benefit from a complimentary listing to showcase your expertise and reach a wider audience.

Trusted Network: Become part of a trusted network that our clients rely on for quality support services.

Who Can Join?
Support Coordinators: If you help individuals navigate the complexities of support services and coordinate their care, we want you in our directory.

Plan Managers: If you assist clients in managing their NDIS funding and ensuring their support services are well-coordinated, we invite you to join us.

How to Join
Fill Out the Form: Provide your business details, including contact information, services offered, and areas covered.

Review and Submit: Ensure all information is accurate and up-to-date, then submit the form.

Confirmation: Once your submission is reviewed, you will receive a confirmation email with further details.

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